Do you have a social media policy?

Come on, everyone’s doing it.  Our society now communicates in fundamentally different ways than it did in the past.  Because of the explosion of social media, employers must consider the implications for their business, workplace, and employees.  Social media is an issue that cuts across all industries and all size businesses.  Do you know what people are saying about your company, its practices, its employees, or its customers?  Some of those may be “your people” talking.

There is a whole new field of potential liability from the use of Facebook, Twitter, and other media.  And now, it is much easier to verify what was said, when, and to whom—and how far the information was passed.  There are PR risks along with the possibility of wide dissemination of confidential information that belongs to you or your clients.  Potential harassment or discrimination may be documented too.  And it may be happening in your workplace—or at an employee’s home, or even in a coffee shop.

Drafting a policy that explains your company’s expectations for the use of social media by employees has become necessary.  Obviously, a lot of use won’t be about the company and there are be protections for some speech under federal or state law, but organizations can and should still address usage, disclosure of information, and disparaging statements.


About Andrew (Andy) Wampler

For over a decade, I have provided legal services to businesses and individuals in Northeast Tennessee. I spend time litigating breaches of contract, medical malpractice, and commercial disputes and have worked on a number of transactions. I also advise businesses, working much of my time on healthcare and employment matters.

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